Annual Reports
As a financial cooperative, our members are the owners and decision-makers, which sets us apart from most other financial institutions and inspires our growth.
A YEAR OF STRENGTH AND MEMBER FOCUS
Khalsa Credit Union maintained financial stability, meeting member needs reliably in 2023. We advanced our strategic plan by implementing modern systems, enhancing operational efficiency and member experience. Achievements include substantial asset growth, a record net income of $9.4 million, and increased deposit balances by $57 million, reflecting a commitment to member prosperity through competitive rates and expanded services.
Khalsa Credit Union continues to focus on improving members financial wellbeing. We were able to help several first-time home buyers,business owners, families and retirees.
In our 2021 Strategic Plan, we focused on attracting and retaining a team of individuals who are engaged, highly accountable, and take a personal interest in their own professional development. Our team put members at the centre of every decision. We focused on deepening our understanding of family and business members while saving our members timeand money with each interaction. Understanding your journey helped us to develop more convenient solutions for everyone. By putting our members first, this enabled Khalsa Credit Union to thrive financially.
2020 was a year like no other; a sentiment heard throughout this credit union and echoed around the world. KCU was certainly not immune to the ramifications of COVID-19 as we made difficult decisions regarding social distancing, protective barriers, sanitizing our branches, and closing our Head Office. While our executive management and support staff worked remotely, we carried out the long overdue remodelling and complete renovation of our third-floor premises,refreshing it with an attractive new décor and much brighter appearance.
Our 33rd year posted strong operating results. Overall, 2019 was a year of high growth, low delinquency rates, curtailed expenditures, exceptional efficiency and, most importantly, prosperous members.
Another good year, 2018 was full of change and progress with a net income over $4M and operating efficiency ratios among the best in the credit union system.
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