Lost or Stolen CardPlease use the following numbers for lost or stolen cards help:
Toll-Free – 1.888.277.1043
Other numbers - 1.905.305.4099
Canada and U.S.: 1.855.341.4643
International Collect: 1.647.252.9564
There is a reported issue of transaction declines at some Point of Sale (POS) terminals. The problem is with the merchant device and not with debit cards, as these work at ATMs and other POS terminals. If any member encounters this issue, please visit your nearest branch.