Lost or Stolen Card

Please use the following numbers for lost or stolen cards help:
KCU Member Debit Cards - 24 hour Service
Toll-Free – 1.888.277.1043
Other numbers - 1.905.305.4099

Credit Cards – 24 hour Service
Canada and U.S.: 1.855.341.4643
International Collect: 1.647.252.9564
$464M

Asset Size
16667+

Members
6

Branches
4000+

Ding free ATMs

There is a reported issue of transaction declines at some Point of Sale (POS) terminals. The problem is with the merchant device and not with debit cards, as these work at ATMs and other POS terminals. If any member encounters this issue, please visit your nearest branch.